You are our Flotilla 's best advertising. You all do an outstanding job. Thank You for your service to our community by your example: We believe in the TEN COMMANDMENTS of CUSTOMER SERVICE for "TEAM COAST GUARD".
1. You don't get a second chance to make a first impression.
2. Put people before paperwork.
3. Tune the world out and the customer in.
4. It's not just WHAT you SAY, its HOW you SAY it
5. Your attitude is CONTAGIOUS and it will INFECT the customer
6. Never promise what you cannot deliver-- honesty is always the best policy
7. People love to buy but hate to be sold
8. When a customer has a problem, address it quickly
9. Always follow-up and follow through
10. Customer care is EVERYONE'S JOB
M. Saverson USCGAUX 11s-16-05
COAST GUARD AUXILIARY PARTICIPATION OPPORTUNITIES
- PATROLS. Qualified crew (or those that are working to be) contact the flotilla operations officer to participate in our active patrols program.
- Visitor Center Staffing. USCG Group San Diego is seeking Auxiliary volunteers to staff the Marine Safety Office visitor center Monday through Friday during working hours. If you are interested in meeting the public and contributing to the Coast Guard's mission through this work, contact the Flotilla Commander.
- PWC Operator Education. The USCG will be starting an education program for PWC operators. The education program will be set-up at popular PWC launch sites and will show safety instruction videos and distribute safety materials to PWC operators. Auxiliary participants in this program are needed, contact the Flotilla Commander to join in this program.
- Sea Partners. The USCG will be restarting the SEA PARTNERS program where CG representative provide marine safety and pollution prevention awareness training to area school classes. Auxiliary participants in this program are needed, contact the Flotilla Commander to join in this program.
INTERESTING LINKS
NOTICE/DISCLAIMER Links to non-Coast Guard entities are not under the control of the United States Coast Guard or the United States Coast Guard Auxiliary, and are provided for the convenience of our customers. They do not, in any way, constitute an endorsement of the linked pages or any commercial or private issues or products presented there. We cannot make any warranty or representation concerning the content of these sites, or secondary sites from the pages to which they link.
